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Data deletion

Delete your Don't Trust Arrows online data

For the Android app Don't Trust Arrows (package com.donttrustarrows.game). Updated .

What is on our server

Our server only holds data for players aged 18 or over who switched on online leaderboards. If you are under 18, or never switched leaderboards on, there is nothing about you on our server to delete.

For adults with leaderboards on, deleting your online data removes:

  • your random player ID and generated display name;
  • your platform, app version and the created and last-seen times;
  • all your scores on every leaderboard (daily, weekly and all-time).

Nothing is kept afterwards. Copies in our database backups disappear within 7 days. Our server logs are kept for one year, but they never contain player data or IP addresses. We never stored your name, email or any device or advertising ID.

Option 1: in the game (fastest)

  1. Connect your phone to the internet.
  2. Open Don't Trust Arrows and go to Settings → Privacy.
  3. Tap Delete my online data and confirm.

Your player and all its scores are deleted from our server straight away, and the player ID and token are removed from your phone. If you are offline, the game tells you to try again once you are connected. If you play again with leaderboards on, a brand-new anonymous player is created.

Option 2: by email

Email support@callmissed.com with the subject “Delete my data: Don't Trust Arrows” and your player ID, which is shown in the game under Settings → Privacy. Parents can send the request for their child.

We delete the player and all its scores and confirm by email within 30 days, usually much sooner. We do not need any other information from you, and we use your email address only to handle and record the request.

Uninstalled the game or lost your phone? Without the player ID, the old anonymous player can no longer be linked to you. It is deleted automatically, with its scores, after 12 months without activity. If you noted your player ID, email it to us and we will delete it right away.

Data on your phone

Your game progress and settings are stored only on your phone. To delete them, use Settings → Reset progress in the game, clear the app’s storage in Android settings, or uninstall the game. Reset progress does not delete your online data, so use one of the options above for that.

More

The full details, including how long we keep data and your rights, are in the Don't Trust Arrows privacy policy. Questions: support@callmissed.com.